Legal

Privacy Policy

Last updated: 11/09/2026

In the event of any discrepancy between the French and English versions of this document, the French version shall prevail.

1. Introduction

Switch Compagnie is committed to protecting the privacy of its users. This policy explains how we collect, use, and protect your personal data in accordance with the GDPR and the French Data Protection Act (Loi Informatique et Libertés).

By using our website, you accept the practices described in this policy.

2. Data Collected

We may collect the following data:

  • - Identification information (last name, first name, email address, phone number)
  • - Connection data (IP address, browser, operating system)
  • - Browsing data on the site
  • - Information provided when subscribing to the newsletter
  • - If you log in via a third-party provider (GitHub, Discord, X), the information transmitted by that provider (name, email, public identifier)
  • - Payment data when paying an invoice by credit card, processed directly by our payment provider CAWL (Worldline): we never store your card number

3. Use of Data

The data collected is used for the following purposes, with the corresponding legal basis (GDPR Art. 6):

  • - Providing and managing your account and our services (performance of the contract)
  • - Processing your payments and invoices via our provider CAWL (Worldline) (performance of the contract)
  • - Allowing you to log in via a third-party provider (GitHub, Discord, X) (performance of the contract / consent)
  • - Communicating with you about our services (legitimate interest)
  • - Sending newsletters (consent)
  • - Analyzing site usage to improve its performance (legitimate interest)
  • - Complying with our legal and accounting obligations (legal obligation)

4. Data Retention

Retention periods:

  • - User account data: for the entire duration the account remains active and up to 3 years after the last login
  • - Newsletter data: until you unsubscribe
  • - Browsing data: 13 months maximum
  • - Contact data: 3 years maximum after the last exchange

5. Data Sharing

We do not sell or rent your personal data. It may be shared with the following recipients, only to the extent necessary to provide our services:

  • - CAWL (Worldline), our payment provider, for processing card payments
  • - GitHub, Discord, and X, if you choose to log in via one of these services
  • - The competent authorities, in the event of a legal obligation

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • - Right of access to your personal data
  • - Right to rectification
  • - Right to erasure
  • - Right to restriction of processing
  • - Right to data portability
  • - Right to object
  • - Right to lodge a complaint with the CNIL (the French data protection authority) (www.cnil.fr)

To exercise these rights: contact@switchcompagnie.eu

7. Security

Our security measures include:

  • - Encryption of sensitive data (SSL/TLS)
  • - Restricted access to personal data
  • - Access monitoring and logging
  • - Regular, secure backups
  • - Infrastructure hosted on our own servers powered by solar energy

8. Cookie Policy

Our site only uses trackers that are strictly necessary for its operation, stored locally in your browser: remembering your cookie consent choice and your language preference. No audience measurement, advertising, or profiling cookies are used at this time. You can change your consent choice at any time by clearing your browser's browsing data.

9. Changes

We reserve the right to modify this privacy policy at any time. Changes will be published on this page.

10. Contact

For any questions: contact@switchcompagnie.eu