Legal

Records of processing activities

Last updated: 11/10/2026

In the event of any discrepancy between the French and English versions of this document, the French version shall prevail.

Switch Compagnie acts both as a controller (for its own processing) and as a processor (for data hosted for its clients). As recommended by the CNIL, it keeps two separate records, based on the CNIL template. This page presents a summary version; the full record is kept internally and can be provided to the CNIL on request.

Controller: Switch Compagnie, French non-profit association, 313A Rue de la Forêt, 17700 Saint-Georges-du-Bois, France. Data protection contact person, in charge of keeping the records and handling data subject requests: Sulivan MICHEL, president. Contact: contact@switchcompagnie.eu.

Record 1: Switch Compagnie as controller

Article 30(1) GDPR. Common recipients: authorised members of the association; hosting provided by the association itself on its T-Tron infrastructure, in France. Common security measures: TLS encryption of communications, access restricted to authorised members, authentication and access logging.

1.1 User accounts and client area

Purpose
Creating and managing accounts, sign-in (including through a third-party provider), preferences.
Legal basis
Performance of a contract (Art. 6(1)(b)).
Data subjects and data
Users: identity, e-mail, phone, hashed password, photo, social login identifiers, Discord ID.
Transfers outside the EU
Only when signing in via GitHub, Discord, X or Google (see the privacy policy).
Retention
Deactivation after 2 years of inactivity, then retention limited to legal obligations.

1.2 Orders, invoicing and payments

Purpose
Quotes, orders, subscriptions, invoices, wallet, card payment.
Legal basis
Performance of a contract; legal obligation (accounting).
Recipients
CAWL (Worldline) for card payments.
Retention
Accounting documents and invoices: 10 years (Article L123-22 of the French Commercial Code).

1.3 Support, tickets and appointments

Purpose
Handling support requests, tickets, attachments and appointments.
Legal basis
Pre-contractual measures or performance of a contract.
Retention
For the time needed to handle the request, then restricted archiving if necessary.

1.4 Internship applications

Purpose
Reviewing applications and replying to applicants.
Legal basis
Pre-contractual measures at the person's request.
Retention
Until the end of selection; local attachments deleted no later than 90 days after submission.

1.5 Newsletter

Purpose
Sending the association's newsletter.
Legal basis
Consent (Art. 6(1)(a)).
Retention
Until unsubscription, then suppression list.

1.6 Site security and logs

Purpose
Protecting accounts, preventing abuse, logging.
Legal basis
Legitimate interest (Art. 6(1)(f)).
Recipients
Cloudflare (Turnstile, on authentication forms).
Retention
Login history: 90 days; activity logs: 180 days.

1.7 Reviews

Purpose
Collection, verification, manual moderation and publication of reviews, notification of the reason in case of rejection.
Legal basis
Consent (Art. 6(1)(a)); legitimate interest for anti-fraud checks (Art. 6(1)(f)).
Data subjects and data
Clients, tool users and interns with an account: display name, type of author, optional role or organisation, rating, text, date of experience, link to the account.
Retention
Published review: maximum 3 years or until consent is withdrawn; rejected review: 90 days after moderation.

1.8 Management of the association's members

Purpose
Keeping the list of members and officers, notices and minutes of general meetings, filings with the prefecture.
Legal basis
Performance of the association contract (articles of association); legal obligation for filings (Law of 1 July 1901).
Data subjects and data
Members and officers: identity, contact details, capacity, membership and term dates.
Retention
For the duration of membership or office, then for the period set in the internal version of the record.

1.9 Management of interns

Purpose
Conclusion and follow-up of internship agreements, supervision, internship certificates.
Legal basis
Performance of the internship agreement; legal obligations (French Education Code).
Data subjects and data
Interns: identity, contact details, educational institution, agreement, period, assessment.
Recipients
Educational institution party to the agreement.
Retention
Duration of the internship, then for the period set in the internal version of the record.

1.10 Notices of illegal content

Purpose
Receiving and handling notices, informing the notifier and the user concerned (Regulation (EU) 2022/2065).
Legal basis
Legal obligation (Art. 6(1)(c)).
Data subjects and data
Notifiers and users concerned: name, e-mail, reported content, decision and reasons.
Recipients
Competent authorities, upon request.
Retention
For the time needed to handle the notice, then restricted archiving for the period set in the internal version of the record.

1.11 Complaints, withdrawals and mediation

Purpose
Handling complaints, withdrawal and termination requests, and any consumer mediation proceedings.
Legal basis
Legal obligation (French Consumer Code); performance of the contract.
Data subjects and data
Clients: identity, contact details, order reference, subject of the request, correspondence.
Recipients
Consumer mediator, where applicable.
Retention
Duration of the contractual relationship, then restricted archiving for the applicable limitation periods.

1.12 Administration accounts and infrastructure access

Purpose
Managing authorised members' access to administration tools and the T-Tron infrastructure, traceability of operations.
Legal basis
Legitimate interest (security, Art. 6(1)(f)); security obligation (Art. 32).
Data subjects and data
Authorised members and interns: identifiers, roles, access and operation logs.
Retention
For the duration of the authorisation; activity logs: 180 days.

Record 2: Switch Compagnie as processor

Article 30(2) GDPR. This record covers processing carried out on behalf of clients of the hosting and e-mail services.

Processor
Switch Compagnie, French non-profit association, 313A Rue de la Forêt, 17700 Saint-Georges-du-Bois (T-Tron infrastructure, a sub-project of the association). Contact person: Sulivan MICHEL.
Controllers
Clients of the hosting, cloud, colocation and e-mail services; name and contact details of each client kept in the internal version of the record (Article 30(2)(a) GDPR), with the reference of their signed data processing agreement.
Categories of processing
Website and file hosting, cloud and colocation, e-mail, backup, maintenance.
Sub-processors
Cloudflare, Inc. (DNS, United States). Up-to-date list kept in the internal version of the record and annexed to each data processing agreement.
Transfers outside the EU
DNS resolution by Cloudflare, Inc. (United States); data hosted in France.
Security measures
TLS, restricted and logged access, servers in France; see the data processing agreement.

Data Processing Agreement (DPA) CNIL record template